Store Policy

Customer Care

Our team wants to thank you for supporting our small business, even if you are just scrolling through our website! We would love for you to follow and friend us on social media so you can follow our journey and see beautiful flowers daily. Our goal is to deliver happiness around our local area and even beyond that. This is why we offer certain delivery time slots (express and standard) for customers to choose from so they know exactly when their flowers will be arriving. We thrive on our excellent customer service and love to hear new customers voices over the phone or see a smiling face as someone walks into our store!

 

If you have any questions or concerns about an order you placed, customizing an order, store hours, or anything else that you can think of, just give us a call at 937-653-2355 and we will be sure to answer any of your questions!

Substitution Policy 

Due to what flowers are in season and in stock our team may have to substitute certain flowers in any product you may order. However, we will do our best to maintain the same color scheme as the original product that you purchased. 

Wholesale Inquiries

We receive our flowers from a variety of Ohio farmers and wholesalers to ensure that our customers are only receiving the prettiest and freshest of the bunch!

Privacy & Safety

Although so many people pay for items online nowadays it is still scary to know what your personal information is going to. We ensure you that we take all precautions and always shred any documentations that have any information on them! 

To make it easier on our customers we ask if they would like to keep their information on file. If they say no, we erase and shred any documentation. If they say yes, we secure their information and keep it in a safe and locked location in which only the owner of the store can access! 

 

Payment Methods

Credit / Debit Cards
SQUARE

Offline Payments